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Order Management

Every Order. Every Channel. Under Full Control.

From the moment a guest places an order to when it hits the table, RestioX tracks every step — eliminating confusion, delays, and missed orders.

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Order Dashboard — Live
NEW (3)
COOKING (5)
READY (2)
#142 Dine-in T5$24.50
#141 Delivery$38.00
#139 TakeawayReady
Active orders12 orders
All ChannelsOne dashboard
60% FewerOrder errors

60%

Fewer order errors reported by RestioX users

4 min

Average reduction in order processing time

100%

Order visibility across dine-in, takeaway & delivery

All

Channels unified in one order dashboard

Unified Order Flow

One Dashboard for Every Order You Receive

RestioX unifies orders from dine-in, takeaway, online ordering, and delivery in a single operations view. Your staff always know what's pending, what's in the kitchen, and what's ready to serve — without running around or making guesses.

  • Unified view of all incoming orders by type
  • Priority queue to ensure FIFO order processing
  • Automatic routing to correct kitchen station
  • Order status updates visible to front-of-house
  • Cancellation and modification controls with audit log
Order Detail — #142
#142 · Dine-in T5
Cooking
Lamb Kebab ×2Ready
Hummus Dip ×1Ready
Chicken Shawarma ×1Cooking
ChannelDine-in
Est. ready2 min
Order Total$52.00
All ChannelsOne view
Live StatusPer item tracking
Core Capabilities

Features Built for Seamless Order Flow

Multi-Channel Aggregation

Dine-in, takeaway, online, and delivery orders all flow into one centralized operations board.

Smart Order Routing

Orders automatically routed to the right kitchen station — grill, bakery, bar, or prep — based on items ordered.

Preparation Time Tracking

Set estimated preparation times per dish. Kitchen staff see countdown timers; guests get accurate ETAs.

Order Modifications

Modify orders mid-preparation, add items, or apply special instructions — all tracked with an edit log.

Delay & Exception Alerts

Get notified when an order exceeds prep time so you can act before a customer complaint happens.

Order History & Audit

Full audit trail of every order, modification, cancellation, and refund — searchable and exportable.

How It Works

Seamless Order Journey — Start to Finish

01
Order Received

Order lands in the system from any channel — POS, online page, QR scan, or third-party app.

02
Routed to Kitchen

Each item is routed to the correct kitchen station. KOT is printed or displayed on the kitchen screen.

03
Status Updated

Kitchen marks items as "In Progress" and "Ready". Front-of-house sees live status in real time.

04
Served & Closed

Order is marked complete. Bill is generated automatically and data flows into reports.

Who It's For

Built for High-Volume Operations

Multi-Location Restaurants

Manage order queues across all branches from a single dashboard — delegate or oversee at any time.

High-Volume Kitchens

During rush hours, smart queuing prevents chaos. Every chef knows exactly what to cook next.

Cloud Kitchens

Multiple brands, one kitchen. Route orders by brand to the right station without cross-contamination.

Take Control

End Order Chaos Starting Today

Give your team complete visibility of every order. Reduce errors, speed up service, and deliver a better experience with RestioX Order Management.

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